Lufthansa

Lufthansa

4.6 Travel & Local 9.622.1 0.01B

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Pros

  • The interface is super friendly!
  • Real-time push of flight dynamics
  • Personalized management is super convenient
  • Seamless connection of member points
  • Super security

Cons

  • Occasionally flash back
  • Multiple device synchronization is a bit slow
  • Loading speed is slow
  • Customer service response depends on mood
  • Not enough language options

Talk about Lufthansa App-your travel helper

To be honest, I was quite surprised when I first used this app. After all, there are a dazzling number of airline apps on the market, but Lufthansa feels like it was specially designed for people like you and me. From booking tickets to boarding, almost every step is clearly arranged for you, as if you have a considerate assistant with you. I guess behind this, Lufthansa's digital team must have put a lot of thought into making the experience so smooth and easy to use.

Those exciting little features are simply too considerate

1. Flight management is smarter than expected, and real-time updates are reassuring

What I like most is its personalized flight management. If you want to book tickets, check your itinerary, and change your ticket, you can do it all in one interface, without having to look around. Moreover, real-time dynamic updates are a lifesaver-suddenly there is a change in the boarding gate? Delay? Arrived early? It will remind you as soon as possible, just like having a dedicated assistant watching silently to help you avoid all kinds of accidents. To be honest, what I am most afraid of when I go out is information lag. With this, I feel much more at ease.

2. Online check-in and electronic boarding pass, worry a little touching

Another thing I can't help but praise is online check-in. Open the App and it takes a few seconds to get it done, and you no longer have to queue up or scramble through paper tickets. The electronic boarding pass is stored directly in your mobile phone and illuminated at the security checkpoint. Think about it, in a noisy place like the airport, where others are still scrambling to find ID cards, you take out your mobile phone and slide it over-tut, that feeling is like holding a VIP card and instantly feeling that you are still pretty cool.

3. Personalized notifications and in-flight service, like having a personal housekeeper

When it comes to details, Lufthansa's App is really heart-to-heart. It will send customized reminders based on your itinerary: it's time to check in, the boarding gate has changed, your luggage has arrived... you can even use the App to watch entertainment programs and send an in-flight message during the flight. This feeling of being taken care of, how to put it, is like having a personal housekeeper throughout the journey who takes care of you throughout the journey, making you feel particularly at ease and comfortable during this trip.

Design sense and ease of use, really comfortable

At first glance, I felt comfortable-the combination of blue and white is simple and refreshing, not fancy at all, just like the orderly feeling in the cockpit. Click and click, the icons are clear, the menu logic is clear, and you can basically find all functions in a few minutes. The response speed is also fast, and the page switching is smooth, giving people the feeling of being reliable and professional. To be honest, some apps are very stuck to use, but Lufthansa has hardly annoyed me.

Besides, it's really not difficult to use. Even if you don't play with your mobile phone much, you can learn quickly after simple guidance. When encountering complex itineraries, the management is also very intuitive and does not need to think twice. This design obviously takes user feelings into account, making people want to like them.

Why is it more prominent than other companies? Several unique highlights

Compared with other travel apps, Lufthansa's biggest advantage is that it is smart and humane. Its real-time reminders and itinerary integration are particularly solid, allowing you to keep abreast of trends and respond to changes in a timely manner. In addition, the seamless connection to the Lufthansa membership program is also great. You can save miles and redeem rewards by using the App. Unlike some apps, these features seem to be hard-on and awkward to use. Lufthansa obviously integrates them well, and every time it uses them, it feels like saving benefits for the next trip. It's quite addictive.

Want to download it? words from the bottom of my heart

In general, I recommend it for those who fly frequently or tourists who go out occasionally. Especially for business people who are in a hurry, the online check-in and boarding pass function can save your life; if you are traveling for a family, you can manage the itineraries of multiple people in a unified manner, which saves you a lot of trouble. Let's just say it's not a cool App, nor is it the kind of over-hyped flashy thing-it's just the kind of helper who helps you solve your problems peacefully and silently. Whether you're traveling for a short weekend or traveling internationally, it's worth putting your phone in and letting it accompany you on your journey.

FAQ

How to create an account and log in on the Lufthansa app?

Download the app first, open it and click 'Register' to create a new account. If you already have an account, just click 'Login' directly. Follow the prompts on the screen step by step, and you can use all functions after registering or logging in. It's super simple ~

How to check my flight status through the app?

Open the Lufthansa app, find the 'My Flight' or 'Flight Status' option, enter your flight information or reservation number, and you will see real-time updates and boarding gate information, so you don't have to worry about it anymore!

What is the process for booking tickets on the Lufthansa app?

Click on 'Book Flight', choose a departure place and destination, then choose a favorite date, then follow the prompts to choose a flight, add additional services, and finally confirm the payment. It's done in one go!

How to use my mobile boarding pass when check-in?

After checking in through the app, you can find the electronic boarding pass in 'My Itinerary' or 'Boarding Pass'. Just show it directly during security check and boarding. There is no contact during the entire process, which is convenient and safe ~

Can I manage my points in the app?

Of course! After logging in to your Lufthansa Miles & More account, you can easily view, accumulate and redeem points in the 'Control Panel' or 'My Rewards', which is simply too convenient!

How to add extra luggage or choose a seat when booking?

There will be options to add luggage or choose a seat during the booking process. Just choose what you want, and then continue to pay to complete the reservation. Remember to plan in advance!

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Customer Reviews

AI customer -- Customers say

Users appreciate the app's clear trip timeline, which tracks check-in, baggage, and gate info, and some praise excellent in-person service and AI-driven rebooking after delays. However, persistent login failures ('technical error', 'constant logouts') dominate feedback, with many calling the app unusable. While a few users report smooth experiences for years, most encounter repeated authentication issues across versions. Check-in and booking functions often trigger HTTP 400 or 'basic error' messages, and customer support sometimes redirects to phone lines without resolution. Controversial seat-change fees (€45) also draw criticism. Overall, the app offers useful features but is severely undermined by reliability and security hurdles.

Ian H -- Wonderful First Flight with Lufthansa

The service and friendly staff were excellent. It was my first time flying with Lufthansa, and the entire experience was fantastic.

Cypher780 -- Airline App Login Failure

What is the point of an airline app that prevents users from logging in? I've been seeing the same '1 technical error has occurred' message for weeks.

KELLY LEE -- AI rebooks us to a short layover during flight

This app outperforms humans and systems combined. After a delayed flight and an awful auto-rebook (10-hour layover), AI rebooked us to a <3-hour layover while we were still onboard before arrival. Previously, Lufthansa hotline, ground staff, and crew were unable to help.

Harish Kumar -- Thumbs Up Emoji

This is a thumbs up emoji, commonly used to express approval, agreement, or encouragement in digital communication.

Marc Knittel -- Constant logouts and booking issues in Chrome

A total nightmare. It keeps logging me out. My bookings are not showing up. Chrome repeatedly opens with the message that the page cannot be displayed.

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